AETNIC POWERVOICE
Sovereign, multilingual AI grid & consumer operations platform. A closed complaint-to-grid intelligence loop: a complaint in any of nine languages is AI-triaged, auto-mapped to a feeder, dispatched to the nearest crew, and surfaced on the command center within minutes.
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At-a-glance grid health, revenue, complaints, satisfaction, and AI performance across all six divisions.
Grid Operations
Feeder load and health monitoring, outage prediction alerts, and affected-consumer counts per division.
Complaint Management
Nine-language intake, AI triage with confidence scoring, auto-mapping to feeders, and crew dispatch.
Billing & Revenue
Bill generation, payment tracking, dispute resolution, and collection analytics in PKR.
Field Operations
Crew dispatch, safety checklists, live assignment tracking, and resolution timelines.
AI Agents
Grid Sentinel, Sahulat Voice, and multilingual triage agents with accuracy and response-time metrics.
NEPRA Compliance
Regulatory report generation, approval workflow, and a tamper-evident audit trail.
Sovereign Infrastructure
On-premise, role-based, audit-coupled — no consumer or grid data leaves the utility's own infrastructure.